Shipping

Free Shipping Storewide

Shipping Times

We ship most products within 1-4 business days. This does not include the Production Time: Production time for Message Card Products 2-3 business days : Production time for Acrylic Products  3-5 Business days. Below is the average shipping time for above mentioned products.

USA Standard (UPS & USPS): 2-5 days (Excluding Sundays)



 General Shipping Information

All shipping times above can fluctuate occasionally for various reasons, including larger volumes of packages processed than normal, or delays to customs processing. Once an item leaves our warehouse and is handed to the carrier, the shipping process is the responsibility of the carrier.

While we do have access to tracking systems which can provide information, once a package is in the carrier network, we are unable to fulfill requests such as
redirecting packages, recalling packages, or expediting shipping, and we will look to resolve shipping issues in other ways. If you have any issues with shipping,
 you should contact the carrier directly, as we are unable to contact them on your behalf. (you can find contact information below).

USPS: 1-800-275-8777 (Orders in the USA Only)
UPS: 1-888-742-5877 (Orders in the USA Only)

If an order has been shipped and the tracking has not been updated 30 days from the date shipped, you may contact Personalized Jewelry Live Online.com so that we can begin
investigation, at personalizedjewelryliveonline@gmail.com  or our Websites Chat Feature

Shipping Carriers

For USA Domestic orders, we use UPS to the local depot, with USPS as the last-mile partner.

For United Kingdom, and International orders, we use UPS with domestic carriers once inside the destination country.

All International domestic mail carriers operate a little differently. Please be aware that some may have reduced tracking facilities. If you wish to contact the carriers, you may use the following details:

USPS: 1-800-275-8777 (Orders in the USA Only)
UPS: 1-888-742-5877 (Orders in the USA Only)
Australia Post: 00 61388479045

Additional Important Information

Tracking is available for all USA orders via UPS/USPS.
Tracking is available to around 36 international countries.
The tracking will be uploaded to the Shop order automatically by the end of the day we ship it.
All international mail items will show no tracking updates once they have left the USA, until they have cleared customs in the destination country. 
USA orders via USPS last-mile includes Saturday delivery.
While we make every effort to label our shipments to assist customers with the fastest delivery, if customs or taxation charges are applied on a shipment, 
this is payable by the customer.
Custom Print Creations does not cover items that are lost or stolen in transit if the package is marked as Delivered by the carrier, unless the order was purchased
with Package Protection.
If you have issues with delivery, it's possible to file a claim with the carrier.

Welcome Everybody

Ray Here (short for Raymond)  I am the Founder of Personalized Jewelry Live Online. As Ann Mentioned on our Home Page. We are a Christian Business  Enterprise. At the end of each month 10% of our Online stores Income is used for Sponsering Children in Life Threatening desperate need via the World Vision Christian Aid Organisation.

We sponser these children in three ways because sponsership with World Vision, is at least a 15 year committment, for each child and it makes a real difference to these kids lives. The first way we sponser them is we ususly Sponser 2 or 3 children individualy at the same time. The second way we sponser them is via additional donations throughout the year for their special occasions like thier individual Christmas and birthday Celebrations where World vision asks us for additional donations to benefit other children not sponsered by us directly, 

The third way we sponser is  regular monthly Donations directly through the World Vision Online Donation Portal. This also benefits  other Children not directly sponsered by us.

 Children we currently sponser, 

Jenisha

Jenisha from Nepal when we first sponsered her back in 2010 she was about 5 here

Jenisha again in 2018 when she was 13 growing up educated and healthy

How time flys, we usualy lose sponsership contact with these kids in their young adult stage at 17 years of age

Hepiness

Hepiness was the most recent child we sponsered  back in 2023 at 9 years of age she still did not have any kind of education, she is now catching up learning how to read and write etc

Our Most recent birthday photo of Hepiness in 2025 she is 11 here, and progressing very well with her education catching up on those  lost early years.

As you can see it is still early days for us in our sponsership of Hepiness . But we stick with them until the end of their sponsership programs to give them a better chance at life than they normaly would have had

One of our Past Sponsership Success Stories

We have been sponsering children through World Vision since 1997, so our international World vision family has grown over that time. Hnin Wai was a young girl we sponsered in the ealy 2000's. She was only about 4 years of age at the time. Her Mother had died of AIDS and she was living with her Father in a Small Coastal fishing villiage in Myanmar, that was totally detroyed by a tropical Cyclone. Conditions where so bad for the people who survived the cyclone that even the only water they had to drink or cook with had dead drowned bodies of animals and people floating in it.

See at Left the Photo of the confident healthy educated young Woman of 17 she grew into through our sponsership of her life for 15 years with World Vision! This was the last photo we received of her from World Vision as her 15 year sponsership stage came to an end She would be in her mid 20s now and the last I heard she was working as a Beautician in Myanmars capitol city, 
Naypyidaw